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Professional Certification
Hospitality Certification


Certified Gaming Supervisor (CGS)

Download CGS Application  PDF file - Requires Adobe Acrobat to view

Certified Gaming Supervisor (CGS)

Qualifications:

Professional Certification Designation

  • Current full-time employment as a qualified supervisor* with at least 3 months' experience.
  • Completed Supervisory Skill Builders Gaming series.
  • Valid indefinitely from date earned.
*A qualifying supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

Exam Fee:

  • AH&LA Members**: US $75.00
  • Non-AHLA Members: US $95.00

Fee includes application and exam, plus designation, lapel pin, and certificate for those who qualify and reach the 70% passing score.

** Find out if your property is member of AH&LA, go to the American Hotel & Lodging Association membership directory.

How to Apply for CGS Certification

  1. Print and complete the application form. (You must have Adobe Acrobat to view this application form. Click Adobe Acrobat to download program).
  2. Ask your supervisor to complete the CGS Recommendation / Employment Verification Form that comes with the application. Include the form with your completed application.
  3. Mail or fax (407-999-8610) the completed application form, along with the supporting documentation and the appropriate fee.
  4. Within three weeks, the Educational Institute will review the application and send notification of acceptance.
  5. Within 6 months of enrollment date, successfully complete the CGS comprehensive exam through an approved proctor.

Benefits of CGS Certification:

  • Adds a level of professionalism to the hospitality supervisor's role
  • Provides an opportunity for employees to validate their knowledge
  • Enhance your image because your professional certification comes from the American Hotel & Lodging Educational Institute - world renowned for hospitality training and certification.

CGS Study Material

Supervisory Skill Builders Gaming series is a 9-workbook series that is a pre-requisite for the CGS program. Contains need-to-know information on how supervisors should carry out their responsibilities to management as well as employees. For prices and additional information, call the Educational Institute at (407) 999-8100; fax (407) 236-7848 or click Supervisory Skill Builders Gaming series to order online.

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