Professional Certification
Today's successful rooms division executives must have effective human resource and rooms management expertise, sound judgment, and practical skills. They must keep pace with change, improve their knowledge, and share their experience with others.
The Certified Rooms Division Executive (CRDE) designation provides recognition for these skills. Recognized worldwide, the CRDE designation is the lodging industry's highest acknowledgment of professionalism for rooms division executives.
The CRDE designation may be used on letterhead, business cards, and other writings. The CRDE lapel pin and certificate are the visible symbols of the holder's status and achievement.
AH&LA Members: $350
Nonmembers: $475
- Pricing includes exam fee and exam preparation material
Exam Preparation Material
CRDE exam preparation material offers a thorough overview of the CRDE exam content, along with practice questions. Highlights include:
- Rooms Management
- Financial Management
- Motivation and Leadership
- Human Resources Management
Online Exam
Interested in taking your certification exam online? Our high-quality exams are designed to ensure maximum value to our customers, and each has been rigorously tested before release.
Candidates must submit an application and meet the necessary prerequisites. All Online Exams require that examinations be administered under the supervision of a proctor.
CRDE Prerequisites
Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CRDE designation through one of three options: Plan A emphasizes an education background; Plan B emphasizes industry experience; and Plan C emphasizes early entry. All plans require current full-time employment in the qualifying position* as well as documented evidence of managerial experience and successful completion of a comprehensive examination.
Plan A Eligibility -- Education Emphasis
AND
- Current full-time employment in a CRDE qualifying position* with at least one year of full-time experience in one or more such positions.
Plan B Eligibility -- Experience Emphasis
- Current employment in a CRDE qualifying position* with at least two years of full-time experience in one or more such positions.
Plan C Eligibility -- Early Entry
Plan C requires a candidate to hold a qualifying position* at the time of application. Plan C does not have an education requirement, but a degree will reduce the length of time you are required to spend in a qualifying position.
Through Plan C you can begin working on your CRDE designation and demonstrating your commitment to professional development the first day on the job. Plan C enables you to take the CRDE certification test up to three times so you can gauge your progress and knowledge against an industry proven standard. You no longer need to wait to see if you meet the benchmark of industry quality. You can prove it, and pursue a strong professional development regimen. This plan will allow individuals who are in qualifying positions to pursue their certification even if they are lacking in experience.
A Plan C candidate who is in a qualifying position:
- May sit for the examination BEFORE meeting the experience requirement.
- May take the examination up to 3 times.
- May sit for the examination while in the process of completing a degree.
- Will be required to submit documentation of employment at the time the experience requirement is met.
*Examples include: assistant general manager, resident manager, rooms division executive, senior assistant manager, executive assistant manager at a lodging hospitality company.
How to Apply
- Download application form or request by mail, phone, or fax. You must have Adobe Acrobat to view this application form. Click Adobe Acrobat to download program.
- Complete and return the application form by mail or fax, along with all supporting documentation and the application/examination fee.
- Ask your supervisor to complete and return the CRDE Recommendation/Employment Verification Form that comes with the application. Within three weeks, the Educational Institute will review the application and send notification of acceptance.
- Successfully complete the CRDE comprehensive exam through an approved proctor.
Recertification
Once certified, designees are automatically enrolled in the CRDE Recertification Program, which recognizes and rewards continuing efforts toward hospitality career growth. A portfolio to help track professional-development activities is provided. Every five years, the Certification Commission will recertify those who qualify based on their accomplishments. A new, jeweled lapel pin (reflecting the number of years certified) and certificate are awarded at the time of each recertification.