• Supervisory Skill Builders is a nine-workbook series is recommended as preparation for the CHS examination, AH&LA Members: $109.95; Nonmembers: $139.95. 

CHS exam preparation material offers a thorough overview of the CHS exam content. Highlights include:

• Supervision
• Leadership
• Time Management
• Effective Communication
• Problem Solving and Conflict Resolution
• Orientation and Training
• Motivation and Team Building
• Staffing and Scheduling
• Improving Employee Performance

Interested in taking your certification exam online?  Our high-quality exams are designed to ensure maximum value to our customers, and each has been rigorously tested before release.

Candidates must submit an application and meet the necessary prerequisites.  All Online Exams require that examinations be administered under the supervision of a proctor.

Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CHS designation through one of three options: Plan A emphasizes an education background; Plan B emphasizes industry experience; and Plan C emphasizes early entry. All plans require documented evidence of experience and successful completion of a comprehensive examination.

Plan A Eligibility -- Education Emphasis

• At least a 2-year degree from an accredited institution
  OR
  Successful completion of the Educational Institute's Supervisory Skill Builders series or Supervision in the Hospitality Industry course.

AND

• Current full-time employment in a CHS qualifying position* with at least three months of full-time experience in one or more such positions.

Plan B Eligibility -- Experience Emphasis

• Current employment in a CHS qualifying position* with at least six months of full-time experience in one or more such positions.

Plan C Eligibility -- Early Entry

Through Plan C you can begin working on your CHS designation and demonstrating your commitment to professional development prior to obtaining a qualifying position. If you are not currently in a qualifying position at the time of submitting the application, you will have six months from the time you pass the CHS exam to obtain full-time employment as a qualified supervisor* in the hospitality industry and to have held one or more such positions for a minimum of six months (or three months if you qualify under Plan A – Education Emphasis). Plan C does not have an education requirement, but a degree will reduce the length of time you are required to spend in a qualifying position.

Plan C enables you to take the CHS certification test up to three times so you can gauge your progress and knowledge against an industry proven standard. You no longer need to wait to see if you meet the benchmark of industry quality. You can prove it, and pursue a strong professional development regimen.

A Plan C candidate who is in a qualifying position:

• May sit for the examination BEFORE meeting the experience requirement.
• May take the examination up to 3 times.
• May sit for the examination while in the process of completing a degree.
• Will be required to submit documentation of employment at the time the experience requirement is met.

*A qualifying supervisor is a person who supervises two or more individuals; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

1. Download application or request by mail, phone, or fax. You must have Adobe Acrobat to view this application form. Click Adobe Acrobat to download program.
2. Complete and return the application form by mail or fax, along with all supporting documentation and the application/examination fee.
3. Ask your supervisor to complete and return the CHS Recommendation/Employment Verification Form that comes with the application. Within three weeks, the Educational Institute will review the application and send notification of acceptance.
4. Successfully complete the CHS comprehensive exam through an approved proctor.

For additional information call (888) 575-8726 or (407) 999-8100.