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Help
Some helpful hints on how to navigate our website.


Welcome to EI's help page!

If you are having problems with our site, this page gives section overviews and navigation tips that will help you find the information you need.

The top row of links on every page is the main category navigation, (see pic below).
Main Category Navigation

Most categories have a drop down list of links within that category. ALL items appearing in the drop down are links you may click on.
Drop down list

After you've entered a category area, you will see that category's associated links on the top right section of the page.
Category links

How do I get information on EI Products? You can choose a link from the top Products menu, or choose the EI Products. This will take you to a page where you can choose a product sorted by department, postion, or product. Click on any of these topics and a list of related products will appear. Click further on an individual title to get a product summary, pricing and language options.

You can visit the AH&LA, Lodging Magazine and AH&LEF sites directly off our site. The links are located on the upper right of all pages.

Here are some useful tips for navigating the site:

Site Map - This map might make it easier for you to navigate and link directly to your area of interest.

Navigation buttons appear on the top and right-hand side of every page making it easy to find exactly what you want!

Shopping Cart

— Locate the product you would like to purchase and click the Add to Cart icon.
Note: At any time you may click on the View Cart icon to see your current selections.

— Indicate you are an AH&LA member and enter your membership number on the shopping cart screen.

— If applicable, enter your promotional code to receive promotional pricing.

— Review the items you've selected. Click Recalculate or Remove Item as neccessary.

— Enter your shipping and/or billing information.

— Enter your credit information.

— Click on Process Order to complete the order process.

— Print your receipt for your records.

Suggestions?

If you have trouble getting around, think something is missing, or have an idea for how we can better meet your needs-- e-mail us.

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