Increase the service skills of your front desk employees and the efficiency of your
property with this comprehensive program that covers the full range and scope of
front desk service skills such as reading guests, dealing with challenging situations,
check-in/check-out, and guest security.
Target Audience - Front-line and Supervisory
Program Length - One day
Product # 93625ISE01ENGE
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Seminar Dates
The schedule of this year's "Going the Extra Mile" seminars will be published throughout the year in industry trade publications, as well as on the EI website, www.ei-ahla.org. For more information, call the Educational Institute's seminars department at 800-349-0299 or email seminars@ei-ahla.org.
Contact: Faye Gayes 800-349-0299