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Uniform System of Accounts for the Lodging Industry, Tenth Revised Edition
Certified Hospitality Account Executive (CHAE) Study Guides
Customers For Keeps: Providing Exceptional Guest Service - Participant Manual
CapEx 2007: A Study of Capital Expenditures in the Hotel Industry
Managing Housekeeping Operations - Third Edition
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2008 Room Taxes and Economic Impact of the Lodging Industry
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An Introduction to Hotel Systems – Fundamentals & Glossary (Technology Primer), 2nd Edition
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Banquet Server: Skills Guide
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Banquet Set-Up Employee: Skills Guide
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Bartender: Skills Guide
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Bell Attendant: Skills Guide
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